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Logistical Impacts from COVID-19

March 23, 2020

I wanted to let all our valued customers know we are experiencing unpredictable delays due to COVID-19. There are two primary reasons for this. First, we use Amazon's FBA service to ship many of our website orders. We do this because they are the most cost effective, reliable third party to use. We feel it's in our customers best interest to get packages quickly and reliably. Amazon is now only prioritizing "essential" products to ship. Unfortunately outdoor products don't fit that description in their opinion. We understand we are in unprecedented times. We will do what we can to support. 

Second, we use other third parties in California which is currently on lockdown. The staffing of that warehouse is sporadic causing delays. 

We don't have real time access from either warehouse provider to let us know the exact time delay to expect. We just know it may be longer than normal. Please account for this when ordering. We appreciate and need your support now more than ever. Thank you for your business at this uncertain time. Knowing that you may not be able to get out and use some of the gear we sell for some period of time. 

 

Sincerely,

Mark Thomas
CEO - Wildhorn Outfitters




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2663 reviews
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Drift helmet is great!

I have the Crimson helmet, great ventilation system, easy hookup for sound as well, love the color! (lots of color options)

Didn’t Last Long

It was good while it lasted. Liked the chair. Emailed the company about this issue and no response. Just send me a new seat, not the whole deal man…Bought on Amazon.

Snorkeling Vest - Palawan

Love it!

Drift Helmet is great!

This helmet is lightweight with good adjustable ventilation system with built in ear speaker capability. Purchased speakers slip right in ear slots... no hassles! not to mention, great selection of colors!

Good mask. Challenge fit

I really like the mask. Unfortunately I have a smallish adult head face and even with measuring it was hard to get a perfect fit. I measured at the medium but it had just a small trickle at the forehead even with tightening so I ordered the smaller size and it is slight small. I suspect I just have that unique face shape and small head size. I’m still practicing with the masks in the swimming pool to decide which one I’m going to take in my trip. I will definitely use it even with imperfect fit I can see well and the trickle is just minimal and doesn’t really interfere with seeing or breathing. I bought one for my daughter and she hasn’t had a chance to try it out yet. I suspect it will fit her better. We are excited to use them on our trip

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